Reference

What You Agree To When You Use target 4d

These terms set out the rules for using your target 4d account — from how deposits via DANA, OVO, and GoPay are processed to how we handle account access and disputes.

DANA, OVO & GoPay coveredAccount access rulesDispute handlingJurisdiction-dependent accessAccount security obligations
target 4d What You Agree To When You Use target 4d
POLICY PRACTICES

How We Handle Your Account and Data

We keep your account data secure and only use it for the purposes described in these terms. Here is what that means in practice for your account on target 4d.

Data Retention We retain your account data for as long as your account is active and for the period required by applicable law. You may request a copy or deletion via our support email.
Account Security Your account is protected by password and OTP verification on every login. If you suspect unauthorised access, contact live chat immediately to freeze the account.
Cookie Use We use session cookies to keep your account active across pages and to remember your preferred wallet — DANA, OVO, or GoPay — in the deposit screen.
Update Notifications When these terms change in a material way, we notify you via your registered account email or an in-app banner before the update takes effect.
TERMS CONTACT

Reach Us About Your Account Terms

Live Chat Open the chat window from your account dashboard at any time. Our team handles terms queries, account access issues, and wallet verification questions directly in chat.
Email Support Send a written query to our support address for documentation requests, formal disputes, or questions about how a specific clause applies to your account situation.
Help Centre Browse the Help Centre from your mobile or desktop account for step-by-step answers covering DANA, OVO, and GoPay transactions, account rules, and dispute steps.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the questions we hear most often from account holders in Indonesia.

Yes. Every transaction through DANA, OVO, or GoPay is governed by these terms. Payment-specific conditions — such as minimum amounts — are shown at the deposit screen.

We may suspend or permanently close an account that breaches these terms. You will be notified by email and given a chance to respond before any permanent action is taken.

Send a written request to our support email from your registered address. We will respond within the timeframe required under applicable Indonesian data handling guidelines.

Access remains subject to local law and eligible regions. If your location changes, contact support to confirm whether access is available in your new area.

We send a notification to your registered email or display an in-app banner before material changes take effect. Continued use after that date constitutes acceptance.

Open live chat or email support with your transaction reference number. Our team reviews DANA, OVO, and GoPay transaction records and responds with a formal resolution.